❓ Frequently Asked Questions (FAQs)

Q1: Do you manufacture all products in-house?

Yes. All of our orthopedic instruments are manufactured in our own facility in Sialkot using precision machinery and skilled craftsmanship.

Q2: Do you ship internationally?

Yes, we ship worldwide using reliable logistics partners via air and sea freight. Delivery times vary depending on destination and shipping method.

Q3: Can I get customized

instruments with my own logo? Absolutely! We offer OEM and custom branding services, including logo engraving and custom packaging.

Q4: What is your Minimum Order Quantity (MOQ)?

We support both small and bulk orders. There is no high MOQ, especially for first-time clients.

Q5: What are your payment terms?

We accept payments via bank transfer, Western Union, and other international payment methods. Terms can be discussed based on order volume.

Q6: How do I get a catalog or quotation?

You can email us at info@frgment-instruments.com or ali03416791387@gmail.com, or contact us on WhatsApp at 0341-6791387. We’ll respond within 24 hours.

Q7: Are your instruments certified?

Yes. Our products comply with ISO 13485 and are CE marked, ensuring international quality and safety standards.